Returns & Exchanges
We want you to love your Ocean Bottle and Ocean Brew products, but if you are not completely satisfied, we offer a 30-day hassle-free return policy for all unused items in their original packaging. Simply follow our streamlined process to receive a full refund or exchange for your home hydration essentials.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your unused items in their original boxes to ensure they are protected during transit back to our warehouse.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing